Is AI replacing network engineers? Liz Centoni (Cisco EVP) reveals how Agentic AI is transforming Cisco TAC and network automation. Discover why 77% of support cases are now handled by AI and what this means for your career in 2025.
A big thank you to Cisco for sponsoring this video and for sponsoring my trip to Cisco Partner Summit San Diego 2025
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0:00 – Coming Up
01:08 – Intro
01:28 – Customer Experience
02:01 – Cisco TAC
02:42 – AI & Agentic AI
05:13 – Usage of Agents
07:15 – Will AI Take Jobs Away?
09:18 – Intelligent Call Routing
13:20 – Challenges with Agents
16:57 – Quantum Computing
18:03 – Liz’s Advice for the Youth
19:32 – Conclusion
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Disclaimer: This video is for educational purposes only.
#ai #agenticai #quantumcomputing
