ACCM Links

Books:

Cisco CallManager Best Practices

Troubleshooting Cisco IP Telephony

Cisco Catalyst QOS: Quality of Service in Campus Networks

Cisco Unity Deployment and Solutions Guide

Cisco Unity Fundamentals

Configuring CallManager and Unity: A Step-by-Step Guide

Cisco IP Communications Express: CallManager Express with Cisco Unity Express

Cisco CallManager Fundamentals

Voice-Enabling the Data Network: H.323, MGCP, SIP, QoS, SLAs, and Security

Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization

Deploying Cisco Voice over IP Solutions

Integrating Voice and Data Networks

The Road to IP Telephony: How Cisco Systems Migrated from PBX to IP Telephony

IP Telephony Unveiled: Understand how IP Telephony can change your business

URLS:

Call Manager Administration Guides:

Version 4.0

Version 4.1

Version 4.2

Version 4.3

Version 5.0

Version 5.1

Version 6.0

Version 6.1

Version 7.0

All Documentation Roadmaps

 

Design Calculators & References:

SRND guides

Cisco Power Calculator

Cisco DSP Calculator

Cisco Codec Calculator

Cisco Unified Communications System Product Comparison

Traffic Analysis for Voice over IP (Erlang Models Explained)

DSPs:

Cisco DSP Calculator

High-Density Packet Voice Digital Signal Processor Modules (Details & pictures)

Cisco Enhanced Conferencing and Transcoding for Voice Gateway Routers

Cisco Codec Calculator

Design:

Cisco Call Manager Capacity Tool

Cisco's steps to success for Cisco IP Telephony

Cisco Unified Comminications Manager Compatibility Matrix

Upgrade Paths

DMA Versions for specific upgrades

System Release Summary Matrix for IP Telephony

Documentation Roadmap (All Versions of Call Manager)

Data Sheets (All Versions of Call Manager)

Steps To Success: IP Communications

Cisco 7800 Series Media Convergence Servers

IP Communications Applications Central

THIRD-PARTY PLATFORM AGENTS RUNNING WITH CISCO CALLMANAGER

UK Numbering Plan - The National Numbering Scheme - By Ofcom

Interoperability

Cisco Interoperability Portal

Cisco CallManager and Cisco IOS Interoperability Guide

CCM 5.X

Cisco Unified Communications Manager Version 5.X

Cisco Unified Communications IP Telephony Release 5.X Resources

CCM 6.X

Cisco Unified Communications Manager Version 6.X

CCM 7.X

Cisco Unified Communications Manager Version 7.X

Engineering:

Maintain and Operate Guides

IP Telephony Application Product Keys

Cisco IP Telephony Operating System, SQL Server, Security Updates

Upgrading a Cisco CallManager Cluster

Dial Plan:

UK Numbering Plan for Cisco CallManager 3.3(4), 4.0(1), and Later

Security:

CISCO CALLMANAGER TCP AND UDP PORT USAGE

Code Red II Emergency Disaster Recovery Procedures for an AVVID Network

Tips & Tricks

Remote control of an IP Phone

Cisco Unified Communications Operating System Administration Password Recovery (5.X and later)

Cisco CallManager: Understanding Direct-Inward-Dial (DID)

Add Prefix to the Missed Call Number

Checking SQL Server or MSDE Version and Service Pack Level

Recovering a SQLSvc Account password CCM 3.3 and later

Recovering a SQLSvc Account password CCM 3.2 and earlier

Cisco IP Telephony Operating System, SQL Server, Security Updates

Creating Idle URL Using Graphics on Cisco IP Phone

Active Directory and Cisco CallManager Integration Troubleshooting Guide

Call Manager Support Page

Changing the IP Address for Cisco CallManager

CallManager DC Directory and Active Directory - Hide Users

Good site for backgrounds & ring tones

IP Phones:

Custom Ring Tones for Call Manager

7900 Series Cisco IP Phone Services Software Development Kit (SDK)

Cisco IP Phones

Phone firmware

Download IP Phone Service XML Examples

XML Services Troubleshooting

Developer Services Central Supported Products - XML

Cisco Phone E-Learning Tutorials

Forums:

IPT Networkers Telephony Forum

Cisco Voice & Video Forum


Free Networking Tips

Have powerful new TIPS and information delivered to your inbox. Its a $395 value; but yours FREE!

David Bombal CCIE #11023
What are you studying for?
 

Comments

Hello David

Thank you for this excellent idea of allowing more and more CCIE candidates to use your , I can say that now, excellent product. As you probably remember  I thought of using it for a long time but this promotion has given me the opportunity to do it .

I have Dynamips there and there is no better combination of the 2 together while doing configurations.

Best regards
Giorgio

Hi David,

Been having a look at your “Cool IOS commands ebook”, great collection of tips, only wish I had found it before my CCIE lab!

Ian Castleman

CCIE

 

Thanks for the great tips, i knew it was possible but could not recall the command for this and other tips  like sending messages via TTY etc... can be helpful when in a sensitive area no mobile etc... with voice / unified comms developing so fast more tips in this area would be very welcome.

Thanks again.
Tony Redgrove

David,
this is a fantastic tool (Cool IOS Commands). I am already calculating how much time this is going to save me in the course of an average day and am going to push out some of the exec aliases via ciscoworks tomorrow.

Have you got any primers on routing protocol troubleshooting especially for eigrp and ospf that you would be willing to sell or indeed, that you would be interested in writing? I say this as manuals that contain real knowledge from the field are worth incomparably more than manuals written in the course of a training lab.

I have not even looked at the VPN config generator yet and am impressed already
thanks

Robert

David,

Just a short note to say that I passed my CCNA qualification yesterday.

This would not have been possible without your excellent classroom instruction on the ICND course and the Knowledge Verifier application.

My next goal is CCDA qualification and I will shortly be purchasing your Knowledge Verifier for the CCDA.

I would not hesitate to recommend your services to anyone who is serious about gaining Cisco accreditation.

Thank you once again.
Steve Britton
Bristol

Hi David,

I  have been meaning to write to you to show how much i appreciate all that you are doing!!

I am a friend of Paul, who is the one who  introduced me to your excellant cisco site. I very much admire your work and find all your info very very useful.

All the best and and keep up the great work.

your no. fan

Farhan Saeed

Hi David,

I really like the initial config generator, will have a play and get back to you with some suggestions.

Ian Castleman

CCIE

Thanks David.

I've been using the CCIE Command Memorizer all day.  This product really rocks.

Best Regards,

Daniel Dellinger
Texas
USA

Hi There, just a quick comment on the news letter, Great! keep up the top tips, especially like the Frame Relay setup.

Jason Goddard

Hampshire
United Kingdom

David,

Thanks a million!!!!  I wish I would have had access to your site a few years back!  Keep up the excellent work!

Chuck Hill
Raleigh, NC
USA

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